CONNECT US

Address: XPO Logistics, Unit A Daventry Distribution Centre. City: Daventry; Zip code: 8 lr NN11(Return/Exchange Address)

E-mail: fashioncheap@gmail.com

Tel:+86 18822867082

 

FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

How long will delivery take?

Total delivery time = processing time + shipping time
Processing time: 2-4 working days
Delivery time: 5-10 working days

How secure is shopping in the Online Shop? Is my data protected?

Yes, we have a 128 bit encryption Secured Socket Layer (SSL) technology to ensure the security of your online purchase. We are secured by VeriSign. You can read more regarding our privacy policy, and payment security.

How do i know if my package has shipped and is on its way?

Once you place an order, you will receive an automatic confirmation email. Once your order has been processed and is ready to leave our distribution center, you will receive another email with shipping information. You will receive a tracking number so you can track the progress of your shipment. Please use the appropriate carriers tracking features to track your package.

I received a damaged item, what do i do?

Please take a photo of the item and contact our Customer Care team with a description of the damage. Upon inspection of the photo you will be advised to print and fill out the return form, and return it along with the damaged item. We will ship a new replacement once we’ve received the return for the damaged item.